Customer Service Representative

This position is accountable for front office operations including the switchboard and customer service.

• Answer all non-customer incoming calls via the switchboard and properly routes calls to company personnel.
• Handle all customer calls which can include but are not limited to orders, credits, payments, applications, product information, and complaints.
• Elevate customer calls that require additional information or require higher authority for resolution.
• Serve all pick up order customers and properly invoice and obtain payment for goods sold.
• Handle driver call ins of credits during deliveries.
• Upload customer orders to the AS400 and monitor route sales personnel transmissions to ensure information received is accurate.
• Check in drivers as they return to warehouse after deliveries.

Submit Application

Step 1 of 22 - Contact Information

What job are you interested in?*
Please select from the drop down below
Maiden Name, if any
Name
First Last
Phone
Secondary Phone
Email

Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

How did you find out about the job?
- Website
- Ad
- Newspaper
- Referral
If by an employee, please list name:
If by an advertisement, please list publication:

Are you 18 years of age or older?
- Yes
- No
Have you filled an application with us previously?
- Yes
- No
If YES, please give us the date of your application:
MM slash DD slash YYYY
Have you ever been employed with us?
- Yes
- No
If YES, please give us the date of your application:
MM slash DD slash YYYY

If employed, can you submit verification of your right to work in the United States?
- Yes
- No
Do you have two forms of identification?
- Yes
- No
What date are you available to start work?
MM slash DD slash YYYY

Do you have your own transportation?
- Yes
- No
Are you willing to work overtime &/or holidays if the job requires it?
- Yes
- No
If employed, will this be your only full-time job?
- Yes
- No

Are you willing to take a drug screening test?
- Yes
- No
Have you been convicted of a misdemeanor of felony in the last ten (10) years?
- Yes
- No
IF YES, please provide your conviction date(s) and explain: (a conviction will not necessarily be a bar to employment, factors such as age, nature and severity of the offense will be taken into account.)

Please list in the space below any certificates or licenses you hold, specialized training you have completed or equipment you have operated which may qualify you for employment with us.

Education
High School Attended
Location
Years Completed
Please enter a number less than or equal to 5.
Degree
- Yes
- No

Did you attend college?
- Yes
- No
College Attended
Location
Course of Study
Years Completed
Degree
- Yes
- No

Did you attend graduate school?
- Yes
- No
Graduate School Attended
Location
Course of Study
Years Completed
Degree
- Yes
- No

Did you attend vocational/business school?
- Yes
- No
Vocational/Business School Attended
Location
Years Completed
Degree
- Yes
- No

Driver's Licenses
Address
State / Province / Region
License Number
Type
Expiration Date
MM slash DD slash YYYY
Additional Licenses
Address
State / Province / Region
License Number
Type
Expiration Date
MM slash DD slash YYYY
Additional Licenses
Address
State / Province / Region
License Number
Type
Expiration Date
MM slash DD slash YYYY

Driving Experience
Class of Equipment
- Straight Truck
- Tractor/Semi-Trailer
- Tractor/Two Trailers
- Other
Straight Truck
Dates Driven
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Approx Number of Miles (Total)
Tractor/Semi-Trailer
Dates Driven
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Approx Number of Miles (Total)
Tractor/Two Trailers
Dates Driven
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Approx Number of Miles (Total)
Other
Describe Other Equipment
Dates Driven
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Approx Number of Miles (Total)

Driving Record
Record of accidents for past three years or more
Last Accident
Date
MM slash DD slash YYYY
Nature of Accident
Fatalities
Injuries

Next Previous Accident
Date
MM slash DD slash YYYY
Nature of Accident
Fatalities
Injuries
Next Previous Accident
Date
MM slash DD slash YYYY
Nature of Accident
Fatalities
Injuries

Traffic Convictions and Forfeitures
For the past three years (other than parking violations)
Location
Date
MM slash DD slash YYYY
Charge
Penality
Additional
Location
Date
MM slash DD slash YYYY
Charge
Penality
Additional
Location
Date
MM slash DD slash YYYY
Charge
Penality

Have you ever been denied a license, permit, or privildge to operate a motor vehicle?
- Yes
- No
If yes, please explain
Has any license, permit or privilege ever been suspended or revoked?
- Yes
- No
If yes, please explain

(1) Do you have employment history?
- Yes
- No
Company Name
Length of Employment
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Phone
Salary History
FROM
TO
TO
Supervisor's Name
First Last
Reason for Leaving
List position held & briefly describe duties & responsibilities
(2) Do you have additional employment history?
- Yes
- No

Company Name
Length of Employment
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Phone
Salary History
FROM
TO
TO
Supervisor's Name
First Last
Reason for Leaving
List position held & briefly describe duties & responsibilities
(3) Do you have additional employment history?
- Yes
- No

Company Name
Length of Employment
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Phone
Salary History
FROM
TO
TO
Supervisor's Name
First Last
Reason for Leaving
List position held & briefly describe duties & responsibilities
(4) Do you have additional employment history?
- Yes
- No

Company Name
Length of Employment
MM slash DD slash YYYY

FROM
TO
MM slash DD slash YYYY

TO
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Phone
Salary History
FROM
TO
TO
Supervisor's Name
First Last
Reason for Leaving
List position held & briefly describe duties & responsibilities

Customer Service Representative

Educational Requirements:

High school diploma or equivalent and past successful office, customer service and/or accounting experience or job-related experience.

special skills:

• Experience with Microsoft Office products including Excel and Access.
• Experience with IBM computer systems for customer service/order entry a plus.

Physical requirements

While performing duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; and talk or hear. The employee is required to reach with hands and arms. The employee is occasionally required to stand, walk, climb, lift or balance. Lifting may involve items up to 15-20lbs.

Monday – Friday

(800) 762-7588

2001 Westside Dr.

Customer Service Representative

Step 1 of 22 - Contact Information

Education

Driver's Licenses

Additional Licenses

Additional Licenses

Driving Experience

Straight Truck

Tractor/Semi-Trailer

Tractor/Two Trailers

Other

Driving Record

Last Accident

Next Previous Accident

Next Previous Accident

Traffic Convictions and Forfeitures

Additional

Additional

Customer Service Representative

Educational Requirements:

special skills:

Physical requirements

Contact